This Privacy Policy explains how Bangalore Learning Center handles personal data in connection with its website and small-group language course services. It applies to inquiries, enrolment, course administration, and related communications.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where we rely on consent, it may be withdrawn for future processing based on that consent. Some requests may be limited where we must keep information for legal, contractual, or operational reasons.
To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details to verify identity or clarify the scope of the request. If a request cannot be fully granted, we will explain the reason where appropriate.
We retain personal data for the period needed to manage inquiries, enrolment, course delivery, payments, records, and legal obligations. When data is no longer required, we delete it, anonymize it, or restrict it in accordance with our retention practices and applicable law.
We may update this Privacy Policy from time to time. The revised version will take effect when posted on the website unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate communication channels.
We use personal data to respond to inquiries, assess course level and suitability, match learners to groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, prepare written learning plans and progress summaries, process payments, maintain records, communicate service updates, improve the website, and meet legal, accounting, and security obligations.
We may share personal data with service providers that support website hosting, communications, payment processing, record management, or other administrative functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required to comply with law, lawful requests, court orders, tax obligations, or other regulatory duties. We may also share information when necessary to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of our users, staff, or operations.
We may collect identification details, contact information, course inquiry content, placement and level-screening information, timetable preferences, enrolment records, payment-related records, attendance information, learning-plan details, progress summaries, and technical data such as device and browser information, log data, and cookie identifiers.
We receive personal data from users when they submit an inquiry, request level screening, arrange a timetable, enrol, or communicate with us by phone, email, contact form, or in person. We also collect data automatically through website use, including basic technical and usage information, and we may receive limited information from payment or service providers involved in processing a transaction or supporting course administration.
We may use session cookies that expire when the browser is closed and persistent cookies that remain for a limited period. These cookies may be used for core site functions, remembering preferences, and measuring site performance. We do not rely on cookies to collect more information than is needed for those purposes.
We use cookies and similar technologies to support site operation, remember basic preferences, understand how the site is used, and improve performance. Where required, non-essential cookies may be managed through browser controls or other available preference settings. Disabling some cookies may affect site functionality.
